Great Clips

Hair Salon Salon Hair Services

Bestie Business Card

Get a great haircut at the Great Clips Newark Commons hair salon in Newark, OH. You can save time by checking in online. No appointment necessary.

Social Links

Business Hours

Mon: 9:00am - 7:00pm
Tue: 9:00am - 7:00pm
Wed: 9:00am - 7:00pm
Thu: 9:00am - 7:00pm
Fri: 9:00am - 7:00pm
Sat: 9:00am - 6:00pm
Sun: 10:00am - 5:00pm

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Newark, Ohio, USA

More

Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Great Clips stands out as a promising hair salon in Newark, Ohio, with its recent nomination for "BestAround." Its ability to attract a diverse clientele, from students to professionals, is bolstered by its welcoming ambiance and commitment to personalized service.

The salon's strategic location near major highways and public transport makes it easily accessible, a significant advantage in a competitive market. However, the mixed reviews reveal both strengths and weaknesses.

Customers commend Great Clips for its quality of service, professional staff, and innovative offerings, particularly the online booking system which enhances convenience. Yet, challenges persist with long wait times during peak hours, scheduling issues stemming from online systems that sometimes misrepresent staff availability, and occasional customer service shortcomings such as disrespectful treatment and inconvenient parking.

The salon's dedication to quality and customer satisfaction, coupled with its investment in staff training and technology, positions it well for continued success. Yet, to fully qualify for the "BestAround" classification, Great Clips must address these operational inefficiencies and enhance its customer service protocols. The salon's potential lies in refining its scheduling processes and ensuring that all interactions are respectful and considerate, thereby solidifying its reputation as a top choice in Newark's vibrant beauty scene.

About Great Clips

Great Clips, a burgeoning hair salon in Newark, Ohio, has carved out a niche for itself in the competitive local beauty landscape. Opening its doors to the community, the salon offers a range of services from traditional haircuts and styling to more specialized treatments, catering to both everyday needs and special occasions. The ambiance is designed to be welcoming and professional, with modern decor that enhances the overall client experience. Staffed by skilled and friendly professionals, Great Clips prides itself on providing personalized attention, ensuring that each customer feels valued and cared for from the moment they step through the door.

The location in Newark, a city known for its vibrant cultural scene and diverse population, presents both opportunities and challenges. Newark's proximity to major highways and public transportation makes it easily accessible to a wide clientele, including commuters, students, and professionals. However, the salon must navigate the competitive landscape of local hair salons, where established brands and new entrants alike vie for market share. Great Clips differentiates itself through its commitment to quality, innovative services, and a strong focus on customer satisfaction, aiming to build a loyal customer base in this dynamic environment.

Recent reviews and testimonials from satisfied clients highlight the salon's ability to meet and exceed expectations, particularly in terms of service and results. The salon has also invested in staff training and technology to stay ahead of industry trends, ensuring that it remains a go-to destination for hair care in Newark. As Great Clips continues to grow, its strategic location and dedication to excellence position it well for sustained success in the local market.

Category Tags
Hair Salon Salon Hair Services Beauty Salon Personalized Hair Care

What Customers Say

4.3
Rating Based On
524
Official Google Reviews
5
338
4
92
3
38
2
15
1
41

Customers have shared a range of experiences at Great Clips, highlighting both positive and negative aspects.

Many reviews emphasize the quality of service and professionalism of the stylists, particularly noting consistent good haircuts and friendly interactions. Positive feedback often includes praise for the online check-in feature, punctuality, and the ability to get quick service. Some customers appreciate the variety in services offered, from men's cuts to specialized styles like fades and buzz cuts.

However, several reviews point out issues such as long wait times, particularly during peak hours, and difficulties in scheduling due to online booking systems that do not always accurately reflect staff availability.

Concerns about customer service have been prevalent, with some customers feeling disrespected or ignored by staff, especially when they were seated while others were being checked in. There are also complaints about the physical location of the salon, describing it as inconvenient due to tight parking and narrow access points. Despite these issues, a few customers remain loyal, citing consistent positive experiences over multiple visits and recommending the salon to others. The mixed reviews suggest that while Great Clips excels in certain areas, improvements in scheduling, customer service, and location convenience could enhance overall satisfaction for all patrons.